Customer Service

Great American Bank prides itself on providing a quality customer service experience. As a small community bank, it is to our advantage to monitor and improve our service every day. With the nature of our business and its regulatory requirements, we may not always be able to say yes to a specific request. However, we will always provide an alternative to help you meet your needs or explain fully what options are available. The extent of the products and services offered by the bank set our service capabilities to a high standard that we are sure you will enjoy. Should you have any questions or need immediate assistance, please call us at (866) 259-1162.

To activate your Great American Bank debit Mastercard, please call our 24 hour automated debit card line at (833) 565-8445.

To report fraudulent transactions that have occurred on your account, please call Great American Bank’s Fraud Resolution team at (888) 395-7111 between the hours of 8:00 AM CST and 5:00 PM CST, Monday through Friday, or send us an email at

For 24/7 Lost/Stolen Debit Card Support, call (866) 546-8273 .

Certificates of Deposit RatesIcon For: Rates

Term Rate APY*
91 Days .10% .10%
6 Months .15% .15%
18 Months .40% .40%
24 Months .60% .60%
36 Months .75% .75%
48 Months .80% .80%
60 Months 1.10% 1.09%
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*Annual Percentage Yield is accurate as of 00/00/14 and is subject to change without notice. A $500 minimum balance is required to obtain the APY. There may be a penalty for early withdrawal.